About Solução Casa

Our History
Solução Casa is a brand of RUSFÁTIMA - COMÉRCIO DE PAVIMENTOS, LDA, a company specializing in the trade of coverings and home solutions, headquartered at Tv do Outeiro N 1, Perulheira, 2495-029 São Mamede, Portugal.

Founded with the aim of offering quality products at competitive prices, we combine the tradition of local commerce with the innovation of e-commerce to bring you the best solutions for your home.

Mission
Our mission is to simplify the purchase of construction and decoration materials, ensuring:
- Transparency in all processes.
- Quality in selected products.
- Fair prices without surprises.
- Fast and secure delivery throughout the national territory.

Values
- Trust: We only work with certified suppliers.
- Respect: For the customer, for the environment, and for the law.
- Innovation: Modern solutions for current needs.
- Commitment: To customer satisfaction and service excellence.

Commitment to Quality
All our products are rigorously selected and comply with European safety and durability standards. We guarantee:
- 2 years legal warranty (Decree-Law no. 84/2021) on all products.
- Bureaucracy-free returns within 14 days (right of free resolution).
- Specialized support through our customer service.

Commitment to the Customer
- Personalized service: Responses within a maximum of 24 hours (working days).
- Reliable deliveries: Partnership with GLS for deliveries throughout Portugal.
- Secure payments: 100% protected methods (Visa, Mastercard, PayPal, MB Way, Multibanco).
Transparency
RUSFÁTIMA - COMÉRCIO DE PAVIMENTOS, LDA is registered with NIPC PT506778436 and complies with all legal obligations in Portugal, including:
- Electronic Complaints Book Access here https://www.livroreclamacoes.pt.
- Privacy Policy in accordance with GDPR.
- Clear and accessible Terms and Conditions.

Contacts
📍 Address: Tv do Outeiro N 1, Perulheira, 2495-029 São Mamede, Portugal
📞 Phone: +351 912 589 872
✉ Email: contacto@solucao.casa
🌐 Website: https://solucao.casa
🕒 Hours: Monday to Friday, 09h00 - 18h00